Pacific Cascade Towncar

This was the first time we used the service. Our driver Dennis was early, professional and friendly-which was much appreciated on a rainy Saturday at 4:30 AM! Thank you Dennis! We highly recommend Pacific Cascade Towncar and will definitely use them again.

I was in Seattle for a business trip that would go into the weekend and I wanted my family (wife, 15 yr old son, and infant) to join me from Vancouver WA via Amtrak. The Amtrak station from our house wasn't far, but the logistics involved a bit more than just getting in an our of a car for the 3 of them. I was debating on using UBER or a cab but the time of departure from home and train departure didn't leave much room for error and considering that my 15 year old would need to install and uninstall an infant car seat led me to choose for a car service and randomly picked Pacific Cascade Towncar. First, they confirmed the day before and gave me the name of the driver. A couple of hours prior to pick up, I got a call and text from Don, the chauffeur. Don arrived early and helped my 15 year old install and load all of the gear. A few minutes afterwards, the Mrs. arrived with the baby from childcare and he again professionally got everyone situated. Upon arrival at the station, he again helped uninstall the car seat and pack it in its carry suitcase and helped haul everything inside the station. During the ride itself, I was told that Don was a consummate professional, polite, and reassuring that they would get there on time and everything would be alright. I probably spent a bit more on average but the peace of mind, professionalism, and most importantly, thoughtful care for my family made the cost inconsequential. Thank you Don!!! In closing, a former executive at a major resort in the Pacific that had 2000 rooms, Pacific Cascade is World Class!

This service has continued through the years with courteous, friendly on time drivers. Reservations are efficiently arranged. We even had the fun experience of a Tesla with our most recent trip. We frequently recommend them to our friends.

The drivers arrive ahead of schedule and are very courteous and professional; providing bottled water for weary travelers. Correspondence with the schedulers is efficient and hassle-free. Pick-ups are always confirmed and re-confirmed just prior to travel for the rider's assurance. Fees are clear and transparent and it is convenient to pay by credit card without surcharge fees. In all, a great and dependable ride.

Would recommend Pacific Cascade Towncar to anyone. We had 6 adults, luggage and golf clubs and they provided just the right vehicle at just the right price. They were on time for our 6:00am pick up, clean and professional. Will use them again!

Pacific Cascade Towncar service was so much more than my Dad and antisapated. Both drivers were so curtious and friendly and NORMAL! There was bottles of water and the daily newspaper in the car waiting for us. We flew in from cold climate and they were more than happy with keeping the car cooler than they might have wanted it. My only regret is that I didn't know about this service until this latest trip to Oregon. I look forward to using them again on my next trip.

Always on time even with difficult conditions, usually early, highly professional, excellent vehicles, knowledgeable drivers, used frequently for 10 years. Always satisfied. No exceptions to date.

What a great start to their vacation! I was going to bring my parents to the airport but i was injured and could not drive. 1 day and did not know what to do so I called Cascade Town Car and they were prompt, courteous and kind. My parents were heading out on their 50th wedding anniversary and when they arrived at their destination the first thing they talked about was how great their car ride to the airport was, how nice the driver was and how smooth the ride went to the airport. Thank you for making their vacation so special. It was a great kick off to a great trip.

I use Pacific Cascade often for business and personal travel to/from airport. The customer service is top notch. Very friendly and helpful staff. All the drivers have extraordinarily clean vehicles and are consistently dependable. Best rates in town for the quality of service they provide. Highly recommend!

I usually use this service for early morning trips to PDX. The latest trip required a 3:15AM pickup. The driver arrived a few minutes in advance of the specified time (they always do which I find helpful and reassuring). The driver was polite and helpful (they always are).

Good quality car, very friendly and professional driver. Arrived to collect ahead of time. Will certainly use the service again and highly recommend.

I recently took a town car ride with Pacific Cascade Towncar, Wow! The chauffeur was on time, and dressed very professional. The town car itself was immaculateand drove like a dream to the airport, which was amazing since I had my hot coffee in hand. I was able to check my emails, and chat on the phone with clients, without having to worry about driving. I have never used a town car service before, but am so glad I choose to ride with Pacific Cascade Town Car. You guys are the best!

My experiences with Pacific have been wonderful. They are timely, polite yet friendly. Lovely vehicles, very clean, always water and newspapers Having made a number of trips to and from the airport, I can vouch that they are timely, polite (yet friendly), very nice vehicles it tip/top condition. An efficient service in every way. Timely, polite (yet friendly), lovely vehicles - one couldn't ask for more.

After 5 years of cabs that never show up on time and car companies that do the same, Pacific Towncar is a refreshing change. The drivers show up, generally a bit before they are supposed to, are polite, clean, load your luggage. There are bottles of water and a newspaper for their passengers. The cars are clean and comfortable - we've ridden in 2 Cadillac Escalades and a BMW 700 series (I believe - I was exhausted). We've used them three times for airport runs and each has been great. I get email confirmations of my reservations, they call to confirm the day before and knowing they watch the flights for delays it is a great stress reliever. We won't use anyone else.

Our driver arrived early to pick us up for the airport but let us take our time with a few last minute details. No pressure and plenty of time to get where we needed to go. Our pickup on return was waiting right where expected and quickly re-routed us around a snarl on I5 to get us back home. Both cars were very clean and toasty warm. Both drivers were wonderful. I will continue to use Pacific Cascade Towncar because they continue to deliver the best service I could want.

Great experience..on time..courteous...no worries

Everything was on time, clean, and hassle free. It is so great to not have to fight the traffic!

Excellent, My driver was very friendly and went the extra mile to make sure I was satisfied

Excellent service from Pacific Cascade Towncar! Arrived ahead of schedule, loaded all of our bags, provided bottled water, and we had very pleasant drivers to and from PDX. [Thank you Vince for your concerns!] I would highly recommend Pacific Cascade's transport services. Steve H, Tualatin Oregon

Excellent excellent service. The driver showed up early and was very helpful with our luggage

Ordering a car and driver to take my husband and I to dinner and a show was a real treat. Made the evening so relaxing not having to worry about traffic and parking. Thank you

I had arranged with a different service for a car to the airport, then shortly before pick-up time, I received a text telling me they weren't coming due to illness. That left me in a bit of a panic. Pacific Cascade to the rescue! They were the only service that was able to respond. The car was clean and safe; the driver was excellent, and a super nice guy. I highly recommend!

The Towncar was 15 minutes early, at 4:15am. I was very thankful, since I was cutting my schedule close. I was already to go, so off we went. No stress at that hour of the day was really appreciated. Well done.

Great service! But when I need a pick up in a few hours, short notice, Craig goes the extra mile to make it happen. If traffic is a nightmare, Craig lets me know the drive may be late. I never feel like I am in the dark. Communication is key and I feel like he makes sure that happen!

Phone service was great and personal. Driver was 15 min early as we had to go to airport and traffic was heavy which was very thoughtful of him. Got there at planned time and all was good. $$ A lot less expensive as some competitors but just as good.

Our family was treated with a lot of respect and given preferential treatment from start to finish. The owner accommodated our wedding needs as well as making sure my Grandfather received the "top drawer" treatment he is used to, and we felt like he was being chauffeured as a special guest, not just as another pick up. We had very exacting needs that had to be fit into an unpredictable schedule and yet they managed to make it work seamlessly as if we had all rehearsed it many times. The rates were unbelievably reasonable for all of the help and excellent service we received. The driver, the dispatcher, the owner-- there wasnt a single moment where their courtesy or superior communication lapsed even a little bit. Highly professional, highly organized-- a very high end chauffeur service.

We have been with this Town Car service since it first began. It has always on time and accommodating. We have been very happy with the services from very early morning pickups to late night returns from the airport to our home. Always efficient, friendly, and reliable. We have recommended this service to many friends and will continue to do so.

We did some research on towncar services in Portland and decided upon Pacific Cascade Towncar based on the best price. We have been very pleased with their services as well as their personnel behind the scenes making sure that everything went well for us. After our initial trip, we have used them again 7 times and have not been let down once. We will continue to use them in the future.

Service was excellent, driver arrived a few minutes prior to pick up time. My only issue was that the driver was wearing a very strongly scented body product and I am highly sensitive to fragrances, so I rode with the window open despite the cold morning air.

Pacific Cascade is not the first car service I have used in the Portland area, but I will be using them exclusively from now on. From my first phone call to check for availability and pricing to being dropped off at the end of my event, I was and am very satisfied with the service I received. My wishes and instructions were followed to a T! My thanks to Craig and Terry. I will be using your services again!

I am very happy with my service from Pacific Cacade Towncar. I have only two comments: The last time I was picked up, the driver indicated it was unusual to come to the door to announce his arrival. I cannot see the arrival of a car from my front door, so I appreciated this service. My bags were at the front door. This same driver, instead of picking up the bags, he returned to the car to wait. It would have been helpful if he had helped out. I did not think I would have to ask. As I have stated, I have had many encounters with the Company and have been helped above and beyond what I might have expected. I have often had the extra help I truly needed.

I can't say enough good things about Pacific Cascade Towncar. They have been very reliable for all my pickups and transfer times. The drivers are well groomed and polite and always eager to please. The best drivers.........even in the snow!! I travel a lot nationwide and the service is excellent from booking the service to arrival destination.

I have been using this service for as long as I can remember. Always on time. Always. Actually, they have always been early and wait for us in the driveway. Amazed at how they are waiting for us at PDX no matter if the airline is late, early, or on time. Highly recommend Pacific Cascade Towncar.

Car shows up on time. Is clean. A smooth ride to the Airport or Train Station. They monitor your return so that they are ready to pick you up when you arrive. The driver is competent and professional.

Very professional, on time always and reasonably priced.

Thanks Pacific Cascade. Your drivers are always waiting and ready to take us home when we get off our long, packed flights. It is nice to have a warm (or cool) car to get into and not have to worry about dragging our bags out to the car park and getting into a car that has sat for several weeks. Drivers are always prompt. Cars are clean. Drivers are dressed appropriately. We don't use any other service.

Driver arrived before the scheduled time, allowing plenty of time to get to the airport. Driver was courteous, car was clean and comfortable. Pick up on the return worked out, even though our flight was delayed. We always use Pacific Towns when we travel.

I had several weird drop off and pick ups throughout Oregon. I worked with Craig to arrange them and it all went very smoothly. It was also a pleasure to work with Craig over the phone. Definitely going to remember them when we are back in Oregon.

AWESOME

Pacific Towncar is simply the very best, and mosst professional Portland Towncaar Service. They are always on time, no matter how early or late you require their service. We have tried thee others on occasion and the service has never bben at the level provided by Pacific!

This was my first time using your service & I was very pleased with the experience. Both drivers were courteous, friendly & professional. It was definitely worth the cost of the ride to & from the airport from Hillsboro. I would recommend your service to my friends & family.

I worked for PCT for a short period of time but I can say the manager and every driver there is committed to the greatest customer experience they can provide. I left the company due to relocation but I grew to respect a group of people who strive to serve 24 hours a day each day of the year, tracking late and early flights, working with inebriated customers, and providing five star service to anyone in our vehicles. It is how I was trained and the mission we were reminded of daily.

These guys are top notch and make any ride well worth it. Ill never use a cab to the airport again as long as these guys are around

on time drivers very courteous and professional ,vehicles were clean and note worthy for the price. would refer and use this service again ..

The timeliness, service, professionalism, cleanliness, courtesy and comfort of the transportation to and from the airport was absolute top notch. I highly recommend to any individuals, business and families requiring chartered transportation around the Portland area.

As a regular party planner, and in need of vehicles for out of town guests, I can always call over with what I'm trying to accomplish and they always come back with ideas, types of vehicles and pricing so we can decide the best fit. Very easy to work with and always my first call!

I contacted PCT for a one way trip home from my 20 yr High School reunion. I anticipated someone telling me that there is a minimum of two hours, or they don't do one ways...just something to thwart me. It was the total opposite, they asked me what I needed, we agreed on a price which was very reasonable considering the distance we were to travel (from LO to North Portland...which would have been very costly in a cab with no guarantees). The 'Town Car' ended up being a very nice large luxury SUV, perhaps a Navigator or an Escalade...I had a few drinks so pardon my memory. The driver was very nice and took us where we needed to go, offering to stop off someplace should we have wanted to. I would use PCT again, without reservation.

Pacific Cascade Towncar is truly the finest and most professional car service company I have ever worked with. They have always been early to my appointed pickup time and attentive to both my business clients and family outtings as well. Craig Davis and his team do an incredible job and have truly earned my longterm business.

We have used Pacific for many many years, the first reason being we always know we can rely on them. Never has this company let us down. The drivers are professional but courteous and helpful, no matter what time of day (those early morning rides to the airport are brutal) or even what day (airport arrival Christmas night). We hope they stay around forever.

Friendly, professional people, quality cars - just the best!

I was very happy with both rides from and to the airport. Both drivers where on time and very entertaining. I'm very happy. Tom

Drivers are always on time or early. Water ready in the car and temperature is good. Always take care of bags and open the door for you.

Great reliable service. They even know I like the Town car over the BMW sedan for head room. Very personal service.

I recently had Pacific Cascade Towncars provide transportation for a fashion photo crew who arrived to Portland from all over the U.S. Their drivers were extremely professional and always on time with all my airport / hotel pick ups. Definitely the best town car service in Oregon.

Pacific Cascade Towncar provided a town car for our daughter's wedding. We needed a town car to pick up our daughter and her bridesmaids from a hotel/staging area and delivered to the wedding venue. We needed Pacific to provide a shuttle for several participants to the wedding site at different times prior to the wedding. It was hot and stressful. Everything went quite well. The wedding was successful and everyone was where they needed to be at the time we requested. Amazing, well done job. At the end of the reception, we asked Pacific to be flexible about the pick-up time for the bride and groom. We were not exactly sure when the bride and groom would be leaving. The Pacific driver was exceptional, patient and very professional. We all were extremely pleased with the service.

I do not often require town car service but when I do, I don't want to worry about late arrivals or having to rush to get where I need to be I've never been disappointed by Pacific Cascade Towncar service. The drivers provide excellent, reliable service and always add the nice touches we appreciate, like cold bottled water in the back seat, along with the newspaper. We plan to continue our association with this great Towncar company We could not be happier

Our driver was so kind and courteous and made our experience to wine country a great one. I highly recommend this car service for any needs around Portland.

Everyone I dealt with - from Craig to my driver, Kim, were great. Really appreciated the great reliable thoughtful service.

I booked them for two different trips. Both trips were excellent. The first driver was waiting for me at the airport with my name on the car - easy to find. Very friendly. We had a nice chat about the geology of Oregon while on the way to my hotel. The driver the next morning was on time. He wasn't as talkative, but still quite friendly. And it was an early morning trip, so I wasn't very talkative, either. Both trips were great. I would gladly use this company again.

It was great. That's about it.

Service is great; the on-line app needs work.

the water was perfect along with the service

On time. Excellent customer service. Very nice, non-sketchy drivers.

I work for Nike and using your service for last 101/2 years with ups and downs. However, my last experience was excellent!

Been using Pacific Cascade Towncar for many years! They are always on time and provide excellent service in getting us where we need to be. It's very nice not having to worry about whether your ride will pick you up or not. Highly recommend PCT for any of your transportation needs!

Always on time and exceptional service. We have used them for several years and service is better now than its ever been.

I can always depend on Pacific Cascade Town Car drivers to pick me up on schedule and courteously deliver me to my destination efficiently in a clean car via a carefully selected route.

The car/driver were Awesome! First the drive was a little early, he got my kids to there dinner and Prom on time. Both my boys said there driver was G! Most of all he got my boys home safely. Choose Pacific Cascade Towncar, there rates are GOOD!!!

I could not be more pleased with this service. 5 out of 5 stars. I will recommend them to my friends and family and use them often. There is nothing like the peace of mind in knowing that your driver is going to pick you up on-time and safely deliver you with no hassles, distractions nor negativity. A perfect experience.

Thank you. I had surgery on Wednesday and couldn't drive to the doctors on Friday. The ride was very comfortable. The driver got to my appointment on time, waited patiently for an hour and a half and got me home. I slept most the was home, that comfortable. Thanks, I hope I never have to use you again to get to the doctors, but I'll use you for everything else.

My family and I have used Pacific Cascade Towncar on at least 3 different occasions for transportation to and from the airport. Each and every time they have been right on time, professional and courteous. Our family has also used their "mini" bus to travel to Eugene, for University of Oregon Duck football games, each time we had a blast and our driver was fun yet completely professional. I would highly recommend their services for your transportation needs.

I have been utilizing the services of Pacific Cascade Towncar for 7+ years. They had been a reliable firm for the first 5 years and then something changed during 2013-2014. The new management has rectified reliability issues completely and I am once again a fully satisfied customer. Their cars are impeccably clean, the drivers are always on time and extremely polite. I have absolute trust and look forward to a long term partnership.

Our car arrived at our home 15 minutes early, which relieved any concern about "will they be here on time?" I love the extra rear seat leg room in the Lincoln Towncars. Too bad Ford no longer makes them.

After 20 years of your service, Pacific Cascade is the best in the Portland Area! Great improvements this past year. Thanks for keeping your top drivers!

Great customer service, very professional and very accommodating to making your ride comfortable. I have been using this service for a couple of years. I use this service about once a week for medical reasons.

We enjoy the no hassle of parking at PDX. During rush hours, nothing better than to relax, read the paper and emails.

Pacific Towncar makes my frequent business travel much easier. It is easy to make a reservation, the call to remind & confirm the reservation with the driver name, and are always early for the pick up. All of their drivers are professional, courteous and friendly - which makes those drives at 5am more enjoyable. I'd highly recommend using Pacific Towncar for any/all driving needs.

Wouldn't use anyone else. They are always on time and courteous. The personnel changes have been outstanding. Thanks Craig

JULIUS HAS BEEN GREAT.......THANKS FOR YOUR VERY IMPROVEMENT WITH CUSTOMER SERVICE AS A WHOLE......

I have used your service for years. My one big concern has always been waiting at 4 AM for my ride, and hoping you haven't lost my reservation. I typically book my ride 3-4 weeks in advance. Your driver was always there on time but I never received an email or phone call the day before stating that you would be there. I love that I now receive a call the day before, confirming my ride. As a business owner, I must say I was shocked when I received and email from your ex manager. I was surprised that she left with a list of your clients. I was even more surprised when I began receiving emails from her. Not to worry, I would not switch providers given the circumstances. Your drivers are always courteous and always early. I love it!! Keep up the good work!!